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Welcome to Ravenswood Medical Practice

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Ravenswood Medical Practice would like to thank you all for your thoughts and kind words at this difficult time, which are much appreciated by the practice and staff. Thank you 

The practice doors are operational using an intercom system.We will only open the doors to those with booked appointments, otherwise you will be turned away. We have supplied a box in the lobby for you to put in your repeat prescription requests. We also have supplies a sample deposit box, please ensure all samples are labelled correctly as per instructions. 

This has been put in place for the safety of yourself and others.



click here for Covid-19 information in different languages. 

Click here for more Covid-19 information in different languages.

Update 16th July 2020.

Following the release of government guidance regarding the wearing of face masks in various public settings (including the circumstances where an individual might be exempt), practices are reporting increases in requests from patients for letters of exemption. The government guidance on exemptions suggests there is no requirement for evidence for exemption, therefore it should be sufficient for an individual to self-declare this. Practices are not required to provide letters of support for those who fall under the list of exemptions. The responsibility for issuing exemptions is with the transport provider, not GPs – see for example, this information from First Bus and Arriva. Similarly, practices are under no obligation to provide letters of support for anyone who does not fall under the list of exemptions but considers them to have another reason to be exempted.


We are holding 2 clinics for patients OVER 65 for flu vaccinations. These are available by PRE-BOOKED APPOINTMENT ONLY. 

Clinics for patients 65 AND OVER ONLY are on:

Saturday 19th September

Saturday 26th September

Please contact reception to book your appointment. 

We ask patients to arrive at the allocated time slot booked, please do not arrive no earlier than 5 minutes to your appointment. We ask patients to please be wearing appropriate clothing to enable the clinician to vaccinate you safely.

Please attend the practice wearing a face mask/covering and only if you are feeling well. 

We will update you when we have the under 65 flu vaccination available.

Thank you

Feeling anxious or worried about the Coronavirus? Your mental health is important. Here is a link to

Suffolk Mind.

Red wale

Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19

What has changed

The government has updated its guidance for people who are shielding taking into account that coronavirus COVID-19 infection rates have decreased significantly over the last few weeks. This guidance remains advisory.

People who are shielding remain vulnerable and should continue to take precautions but may now choose to leave their home, as long as they are able to maintain strict social distancing. If you choose to spend time outdoors, you may do so with members of your own household. If you live alone, you can spend time outdoors with one person from another household. Ideally, this should be the same person each time.

If you do go out, you should take extra care to minimise contact with others by keeping 2 metres apart. This guidance will be kept under regular review.

On 22 June the government set out a series of steps for further relaxing shielding guidance which will come into effect on 6 July and 1 August.

Click here for more information. 

In line with national guidance, antibody testing (to see if you have had Coronavirus) is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals. We will keep you updated as to when this test is available to wider staff and patient groups. Meanwhile, please may we request that you do not ask your GP about availability. This will help us to help you with all other urgent calls. We will make an announcement as soon as we can. Please also note that as this is a new disease we don't yet know if having antibodies means you are immune.

Download here covid-19 for Request for medical certification from absence of work related to the Covid-19 pandemic. This form is to be completed to pass onto their employer. 

Please click here for information regarding exercising guidelines for patients with Learning Difficulties and Autism.

Click link here for government website. 

Please click here for Healthwatch Suffolk update

Water safety in and around your home

Royal Life Saving Society UK


National Water Safety


My Care Record enables health and care professionals directly involved in your care to access information about you. 
Click here for more information. 

Image may contain: Sue Rivers, standing 

Congratulations to Sue Rivers!

Sue has raised an enormous £3,006.25 for The Colchester and Ipswich Hostpital Staff Wellbeing Charity. Sue shaved her hair on Wednesday 6th May to raise money for this amazing charity.

We all here, at Ravenswood Medical Practice congratulate you Sue.

Click Here to log on to your personal profile. You can book, cancel your appointments, order prescriptions and update your information using this link. Your medical summary can also be viewed using this link.    

We would appreciate it if you would take a few minutes to complete our friends and family test. Please click below to start the test. Thank you

click here to take test

click here for March 2020 survey results


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(Site updated 16/09/2020)
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