Opening Hours

Ravenswood Medical Practice

Day Opening hours
Wednesday 29 November
8am to 6:30pm
Thursday 30 November
8am to 6:30pm
Friday 1 December
8am to 6:30pm
Saturday 2 December
Closed
Sunday 3 December
Closed
Monday 4 December
8am to 6:30pm
Tuesday 5 December
8am to 8:30pm

Christmas Opening Hours

Monday 18 December 2023 8am to 6:30pm
Tuesday 19 December 2023 8am to 6:30pm
Wednesday 20 December 2023 8am to 6:30pm
Thursday 21 December 2023 8am to 6:30pm
Friday 22 December 2023 8am to 6:30pm
Monday 25 December 2023 Closed
Tuesday 26 December 2023 Closed
Wednesday 27 December 2023 8am to 6:30pm
Thursday 28 December 2023 8am to 6:30pm
Friday 29 December 2023 8am to 6:30pm
Monday 1 January 2024 Closed
Tuesday 2 January 2024 8am to 6:30pm

Enhanced Access

The practice offers Enhanced Access clinics on a Monday and Tuesday evening. This is to support patients who have difficulty accessing appointments during the day due to work commitments and daily commuting. 

When We Are Closed

If you need a doctor when the surgery is closed you should ring the out-of-hours service on 111. Calls are free from both landlines and mobile phones.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

GP +

At peak times you may be offered an appointment with the GP+ service based at Riverside Clinic Ipswich. This service is available to registered patients in the evening and at weekends and is an extension of the usual services provided to you by Ravenswood Medical Practice. 

We will arrange for you to be seen by a clinicain who has access, with your consent, to your medical records and who will keep your usual GP fully informed of any diagnosis and treatment provided. The Riverside Clinic is loacated at 2 Landseer Road, Ipswich, IP3 0AZ.

Please note: The Riverside Clinic is NOT a walk-in Centre and GP+ appointments can only be arranged via the practice or the 111 (Out of hours service)

UKPC Parking Notice

Greenways Ravenswood Shopping Centre now operates a ANPR (Automatic Number Plate Recognition) and warden patrol services. These are now in operation for the purpose of the Car Park Management and enforcement. Two hours maximum stay.

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Training Closures

The surgery will be closed on the following dates between 13:30 – 18:30 for training purposes. Please contact the NHS 111 service should you require medical advice whilst we are closed, reception will remain open during these times for prescription collection only.

  • Wednesday 6th December 2023
  • Thursday 8th February 2024
  • Wednesday 6th March 2024
  • Thursday 18th April 2024
  • Wednesday 15th May 2024
  • Thursday 13th June 2024
  • Wednesday 17th July 2024
  • Wednesday 11th September 2024
  • Thursday 17th October 2024
  • Wednesday 13th November 2024