Forgotton history
There may be something you have forgotton about in your record that you mind find upsetting.
Abnormal results or bad news
If your GP has given you access to test results or letters, you may see something that you find upsetting. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them. If this happens please contact your seurgery as soon as possible. The practice may set your record so that certain details are not displayed online. For example, they may do this with test results you might find worrying untill they have had an oppurtunity to discuss the information with you.
Choosing to share your information
It is up to you whether or not you share your information with others - perhaps family members or carers. It is your choice, but also your responsibility to keep the information safe and secure. If it would be helpful to you, you can ask the practice to proviude another set of log in details to your online services for another person to act on your behalf. They would be able to book appointments or order prescriptions. They may be able to see your record to help with your healthcare if you wish. Tell your practice what access you would like them to have.
Coercion
If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for online access at this time.
Misunderstood Information
Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some if the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.
Information about someone else
If you spot something in the record that is not about you or notice any other errors, please log out of the system immediatley and contac the practice as soon as possible.