Click here to book a telephone appointment



Appointment System

calendarThe Government target is for you to be able to see a GP within 48 hours. Ravenswood Medical practice operates a Patient First appointment system. Patients telephone on the day they would like to be seen or speak to a GP . The GP or  returns your call and an appointment if required is booked with you. 

Nurse Practitioner appointments

From 1st June 2018 the Nurse Practitioners will no longer be carrying out telephone triage but will work with pre-booked on the day appointments.

Telephone Consultations

We try to accommodate the needs of patients to speak with a doctor or nurse on the telephone. The Patient First appointment system allows you to call the day you would like a telephone appointment and the doctor or nurse will return your call.

GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor's appointment or are unable to see their GP during normal GP hours.

Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service. 

The service is staffed by local Suffolk GPs and Nurse Practitioners in Ipswich, Felixstowe, Stowmarket, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation. 

You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).

Cervical Screening 

Appointments for cervical screening are now available to book at Riverside Clinic

Monday- Fridays 6.30pm - 9pm

Saturdays and Sundays 9am - 5pm

Please contact our reception to book an appointment. 


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Click here to cancel an appointment

Don’t be a DNA !

Patients who do not attend their appointments - known in the NHS as DNAs - cost the NHS millions of pounds each year. For example, in one month nearly 400 Ravenswood patients didn’t attend their appointment – that’s the equivalent of 4 GP surgeries a week. Those who frequently miss their appointments may be at risk of removal from the practice list.

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