Zero Tolerance Policy
NHS ZERO TOLERANCE POLICY
Our staff are here to help you and will always try to be as polite and helpful as possible even during difficult times.
There is a NHS Zero Tolerance Policy against shouting, swearing or threatening behaviour, which will not be tolerated under any circumstances.
Patients and members of the public who are abusive or threatening towards our staff may be asked to leave. It may sometimes be necessary for the police to be called and for patients to be removed from our list.