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Practice Management

Anita Burgess
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Kirsty Froud

IT/Admin Team Leader

Kirsty has responsibility for managing the administration department as well as all information technology services within the practice.

Gemma English

Facilities and Patient Coordinator

Assisting practice manager and IT lead.

Administration

We have a large team of Administrators including 3 Medical Secretaries, who deal with the ever-increasing paperwork associated with maintaining a high demand service. A key function of this department is electronic data management and maintenance of a large clinical computer system.

Reception

Debbie Harper
Lead Receptionist

The Practice has a large reception team who together each week between the hours of 07:45 - 19:00, process more than 1400 repeat prescriptions and make appointments for and greet around 2500 patients per week as well as handling vast numbers of telephone enquiries.


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